This Terms & Conditions Agreement (“Agreement”) is entered into between HEALING ARTS WELLNESS LLC (“we,” “us,” or “our”) and you (“Client” or “you”). This Agreement governs your use of our website (https://haw-mi.com) and any services you book with us (collectively, the “Services”). By using our Website or booking Services, you agree to these terms.
1. Scope of Services
We provide physical therapy, sports stretching, and massage therapy services as described on our Website. Service details (appointment times, duration, pricing) will be outlined at booking or in your invoice. Any services outside the original scope may incur additional fees.
2. Booking, Pricing & Payment
Fees and payment terms are provided at the time of booking.
You agree to pay all charges in accordance with your invoice or booking confirmation.
We may suspend or withhold Services for late or unpaid balances.
Additional services or changes beyond the original scope may result in extra charges.
3. Client Responsibilities
You agree to provide accurate and complete information when booking or receiving Services, including relevant health or medical details.
You agree to arrive on time and follow any instructions provided.
Missed or late appointments may incur fees based on our cancellation/no-show policy.
4. Ownership & Access
After full payment, you will receive access to any applicable deliverables or services.
We retain ownership of proprietary methods, systems, and tools used in delivering the Services.
5. Intellectual Property
You affirm that any materials you provide (health history, documents, etc.) are owned by you or you are authorized to provide them.
We are not responsible for claims arising from your use of provided materials.
All rights to the final service outcome transfer to you upon full payment, excluding any proprietary systems we retain.
6. Limitation of Liability
To the fullest extent permitted by law, our liability for any claim arising from this Agreement or the Services is limited to the amount you paid us. We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data.
7. SMS/Text Message, Call, and Email Consent
By providing your phone number or email through any form on our Website, you expressly consent to receive:
SMS/text messages
MMS messages
Phone calls (manual or automated)
Emails
Messages may include:
Appointment reminders
Service updates or policy notices
Quotes and customer support
Marketing and promotional communications
Message frequency varies.
Message and data rates may apply.
Consent is not a condition of purchase.
Opt-Out & Help
Reply STOP to unsubscribe from SMS messages.
Reply HELP for assistance.
You may also request removal via email at [email protected].
Carriers are not liable for delayed or undelivered messages.
Required Carrier Compliance Clause:
All text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.
8. Term & Termination
Either party may terminate ongoing Services with written notice, subject to all outstanding fees being paid.
We may terminate Services immediately for non-payment, policy violations, or unethical/unprofessional conduct.
9. Refund Policy
Unless expressly stated otherwise, all payments made for Services are non-refundable.
10. Governing Law & Venue
This Agreement is governed by the laws of the State of Michigan. Any legal action must be brought exclusively in Oakland County, Michigan.
11. Assignment
We may assign, delegate, or subcontract our rights or obligations under this Agreement when necessary to provide the Services.
12. Entire Agreement & Severability
This Agreement, together with your booking confirmation or invoice, constitutes the entire understanding between you and us.
If any provision is found invalid or unenforceable, the remaining provisions remain in full force and effect.
13. Contact Information
For questions about these Terms & Conditions:
HEALING ARTS WELLNESS LLC
Email: [email protected]
Website: https://haw-mi.com